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Frequently Asked Questions

Everything you need
to know.

Common questions about our services, capabilities, and how we work. Can't find what you need? Reach out directly.

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Yes. Promotional products distributors are one of our primary customer groups. With over 10 years of experience in the industry, we understand distributor requirements such as tight deadlines, custom branding, kitting projects, drop shipments, and large-volume orders.
MOQ varies by product, material, and customization requirements. Many items start at 100โ€“500 units, while certain OEM or custom-developed products may require higher quantities. Contact us with your project details and we'll recommend the best option.
Absolutely. We support both OEM and ODM manufacturing, including custom product development, private labeling, custom packaging, and branded merchandise programs tailored to your business.
Yes. We offer a wide range of packaging solutions, including custom gift boxes, mailer boxes, retail packaging, inserts, sleeves, labels, and fully branded kitting experiences.
Yes. We can source products, assemble kits, apply branding, package items, and arrange global delivery. Whether it's employee onboarding kits, event giveaways, influencer boxes, or corporate gifting programs, we can manage the process from start to finish.
Yes. We can provide DDP (Door to Door) shipping to many destinations worldwide, allowing you to receive your products without managing customs clearance or import duties.
Yes. We work with Pantone color references whenever production methods allow. We recommend reviewing pre-production samples for projects where color accuracy is critical.
Lead times vary depending on the product and customization requirements. Most projects are completed within 2โ€“6 weeks after artwork approval and sample confirmation. Rush production may be available for selected items.